Legal notice
Last Updated: August 13, 2026
This Legal Notice provides information about the business operating the WhiteLayer website, its contact details, and the designated grievance officer responsible for handling consumer grievances.
1. Business Information
Brand Name: WhiteLayer
Legal Business Name: WhiteLayer
Registered / Principal Business Address:
Delhi, India
Website: https://whitelayer.in
Customer Support Email: support@whitelayer.in
2. Nature of Business
WhiteLayer is a 3D-printing and product-design brand offering a range of 3D-printed products, including lamps, stands, clocks, keychains, key holders, board games, desk accessories, decorative products, and other unique designs.
Our products are designed and/or manufactured using 3D-printing technology and are sold directly to customers through our website.
3. Customer Support
For questions or assistance relating to orders, products, payments, shipping, delivery, replacements, refunds, cancellations, or other customer-service matters, customers may contact us through:
Email: support@whitelayer.in
For order-related enquiries, customers are requested to provide their order number along with relevant details so that we can assist them efficiently.
4. Grievance Officer
In accordance with applicable laws and regulations, WhiteLayer has designated a Grievance Officer for handling consumer grievances.
Designation: Grievance Officer
Email: grievance@whitelayer.in
Address: Delhi, India
Customers may contact the Grievance Officer for complaints or grievances that require escalation or formal resolution.
The Grievance Officer will acknowledge consumer complaints within 48 hours of receipt and will make reasonable efforts to redress the grievance within one month from the date of receipt, subject to the nature and circumstances of the complaint and applicable law.
5. How to Submit a Grievance
Customers may submit a grievance by emailing:
To help us investigate and resolve the matter efficiently, the complaint should preferably include:
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Customer's full name
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Order number, if applicable
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Registered email address or phone number
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Description of the issue or grievance
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Relevant photographs, videos, invoices, or other supporting documents, where applicable
Upon receiving a complaint, WhiteLayer may request additional information reasonably necessary to investigate and resolve the matter.
6. Intellectual Property
The WhiteLayer name, logo, branding, product designs, 3D models, photographs, graphics, illustrations, videos, website design, written content, product descriptions, and other original materials displayed on this website are owned by or licensed to WhiteLayer and may be protected under applicable intellectual property laws.
Unauthorised copying, reproduction, modification, distribution, commercial exploitation, reverse engineering, or other unauthorised use of WhiteLayer's intellectual property is prohibited.
The purchase of a physical 3D-printed product does not transfer ownership of the underlying digital 3D model, design file, artwork, or other intellectual property to the purchaser.
7. 3D-Printed Products
WhiteLayer products are manufactured using 3D-printing technology.
Due to the nature of the manufacturing process, individual products may have minor variations in:
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Layer lines
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Surface texture
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Finish
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Colour
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Appearance
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Dimensions within reasonable manufacturing tolerances
These characteristics are normal aspects of 3D printing and do not automatically constitute manufacturing defects.
Customers should review the product description, specifications, dimensions, usage instructions, and applicable safety information before purchasing and using a product.
8. Product Information
WhiteLayer makes reasonable efforts to ensure that product descriptions, photographs, specifications, dimensions, pricing, and other information displayed on the website are accurate and current.
However, minor variations or errors may occasionally occur.
Product images may also appear slightly different depending on the customer's display, lighting conditions, or other technical factors.
Where a material error is identified, WhiteLayer reserves the right to correct the information and take appropriate action in accordance with applicable law.
9. Website Content
All content published on the WhiteLayer website is provided for informational and commercial purposes.
WhiteLayer makes reasonable efforts to maintain accurate and up-to-date website content but does not guarantee that every piece of information will always be completely free from errors or omissions.
WhiteLayer reserves the right to update, modify, remove, or replace website content, product information, designs, and services at any time.
10. Third-Party Websites and Services
The WhiteLayer website may contain links to third-party websites, applications, payment providers, shipping providers, social media platforms, or other external services.
WhiteLayer does not control the independent operation, content, availability, security, or privacy practices of third-party websites and services.
Customers should review the applicable terms and privacy policies of such third parties before using their services.
11. Legal Compliance
WhiteLayer operates its business in accordance with applicable laws and regulations of India.
Nothing contained in this Legal Notice, or elsewhere on the WhiteLayer website, is intended to exclude, restrict, or waive any consumer right or legal remedy that cannot lawfully be excluded or restricted under applicable law.
12. Related Policies
For additional information about purchasing and using products from WhiteLayer, customers should also refer to the following policies available on our website:
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Terms & Conditions
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Privacy Policy
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Return & Refund Policy
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Shipping & Delivery Policy
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Cancellation Policy
These policies form part of the terms governing the use of the WhiteLayer website and purchase of products, to the extent applicable.
13. Contact Information
WhiteLayer
Legal Business Name: WhiteLayer
Website: https://whitelayer.in
Registered / Principal Address:
Delhi, India
Customer Support:
support@whitelayer.in
Grievance Officer
Designation: Grievance Officer
Email: grievance@whitelayer.in
Last Updated: August 13, 2026